Managing Towers and Large Residential Complexes: Challenges and Solutions

Managing a tower or a large complex with hundreds of units carries complexities far beyond those of a small building. The high volume of service charges, extensive facilities, multi-level parking, and communicating with a large number of residents all make management difficult. In this article we examine the challenges and the solutions.

Challenges of managing towers and large complexes

• High volume of charges and accounts: calculating and following up the charges of hundreds of units by hand is practically impossible.
• Extensive facilities: elevators, the boiler room, and shared systems require regular maintenance.
• Parking and access: managing a large parking lot and controlling vehicle access.
• Communicating with residents: fast, transparent notification to a large number of units.

The solution: integrated management with software

In large complexes, building management software turns from a choice into a necessity. Automatic charge calculation, complete accounting, facilities and maintenance management, and group notification through the resident app dramatically reduce the management burden.

Important points in managing large complexes

• Financial transparency: regular financial reports preserve residents’ trust.
• Reserve fund: essential for major repairs of expensive facilities.
• Staff management: guards, cleaning, and facilities must be managed in a coordinated way.

Hamkhoneh building management software

Hamkhoneh building management software from Barsavosh Fanavaran was designed for large and multi-building properties: unlimited units and several buildings from one account with a central management account (Elite plan), unit details including parking spaces, repair requests with follow-up, and a management dashboard. Also read the article on apartment ownership law and the duties of the board of directors and the complete guide to building management software.

Frequently Asked Questions

Is a single software package enough for a multi-block complex?

Yes. Advanced software can manage multiple complexes from one centralized panel.

Does the software also manage the tower’s parking?

Hamkhoneh records each unit’s parking spaces and can calculate charges based on parking, but vehicle access control is not part of Hamkhoneh. For that, Nooradio can be used alongside it to control and log the entry and exit of people and vehicles with smart cards and tags.

How is facilities and maintenance management handled?

In Hamkhoneh, repair requests are logged and followed up until completed, contractor contracts and repair costs are recorded in the complex’s accounting, and on the Elite plan you are alerted before insurance policies and contracts expire; scheduled maintenance planning for elevators and facilities is not part of Hamkhoneh.

How do we communicate with hundreds of residents?

Through the resident app and group SMS, announcements, charge invoices, and surveys can be sent to all units.

Further reading

• What Is Building Management Software and What Can It Do?
• How to Choose the Best Building Management Software: A Buyer’s Guide (2026)
• Best Way to Manage Building Service Charges for Residential Complexes

Complete guide: building management software