Project Management Reporting and Dashboards: Key Performance Indicators (KPIs)

Managing a project without data is like driving with your eyes closed. Project management dashboards and reports make the status of work transparent and make decisions possible based on reality. In this article we examine dashboards and a project’s key indicators.

What is a project management dashboard?

A project management dashboard is a visual, real-time view of the status of your projects that shows progress, open tasks, delays, and the team’s workload on a single screen. At a glance, the manager sees where there is a problem and where things are going well.

Key performance indicators (KPIs) in project management

• Percent complete: the ratio of completed tasks to all tasks.
• Overdue tasks: tasks that have passed their deadline.
• Team workload: the distribution of work among members to prevent bottlenecks.
• Ticket response time: in support teams, the speed of handling requests.

Why is reporting important?

Regular reporting surfaces problems sooner, raises accountability, and helps the manager allocate resources correctly. Reports are also useful for presenting to senior managers and clients.

Project management software with a dashboard

Hamahang project management and ticketing software from Barsavosh Fanavaran automatically provides dashboards and reports on progress, overdue tasks, and team productivity. Also see the article on Gantt charts and project scheduling and the complete guide to project management software.

Frequently Asked Questions

What is the most important KPI in a project?

It depends on the type of project, but percent complete, overdue tasks, and staying on schedule are usually the most important indicators.

What is the difference between a report and a dashboard?

A dashboard is a real-time, visual view; a report is usually a more detailed document for a defined period.

Does the dashboard update automatically?

Yes. In project management software, the dashboard updates in real time as task progress is recorded.

How do we present the report to senior managers?

With graphical output and a summary of the key indicators, the project’s status can be presented simply and understandably.

Further reading

• What Is a Ticketing System and Why Do Companies Need One?
• The Best Project Management and Enterprise Ticketing Software in Iran: A Buyer’s Guide (2026)
• Enterprise Messenger vs. Ticketing System: Key Differences

Complete guide: project management and ticketing software